Apple calls iMessage bug story an 'extremely rare situation'

Apple calls iMessage bug story an 'extremely rare situation' Apple has weighed in in a controversial trouble with its iMessage service that keeps accounts on devices regardless if enterprise has wiped phoning.

A story posted by Gizmodo yesterday detailed the nexus 4 case risks of this issue following having a reader sent the outlet photos and details of iMessage exchanges that appeared on the iPhone after nexus 4 bumper case having it serviced at an Apple store.

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According for his or her story, a great deal stemmed from that employee making use of their own phone's Sim in the repair, which linked up the customer's phone fot it employee's iMessage account. That generated that user seeing the employee's iMessage exchanges just like these were being sent through the customer's device.

"This was a particularly rare situation that occurred every time a retail employee still did not click on the correct service procedure and used their personal SIM which might help a person who failed to require a working SIM," Apple spokeswoman Natalie Harrison told The Loop today. "This led to a short lived situation which has had since been resolved from the employee."

In a follow-up with CNET, an Apple spokesperson suggested any of the following procedures both hands your iMessage account if your iPhone is lost or stolen:

• Remote Wipe and call your carrier/de-activate your SIM (de-register must be within 24 hours after Remote Wipe)

or

• Activate a fresh one phone that has a replacement SIM with your golf iron same phone number

or

• Improve your Apple ID password (only works if you an Apple ID with iMessage)

Apple introduced iMessage while they are iOS 5 in October, offering users on your iPhone,iPod, andiPad to convey with each other free of cost inside the Messages app assuming that that they an Internet connection. A written report in Ars Technica recently detailed a worry with your service wherein messages were being provided for phones who had previously been mounted on Apple IDs, even when these people were wiped and in use by someone with another account.

Updated at 2 p.m. PT with info on iMessage settings from Apple.